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Six8two's profile

2 Messages

Tuesday, March 5th, 2024 8:31 PM

Bmw numbersync on business account

Before I switched I asked multiple times if I could pair my bmw via number sync to my business account. Everyone I spoke to assured me it would work. I tried to activate it today recieving an error that business accounts could not activate cars on number sync. I called and a rep told me the same thing. Is there any way around this?

Official Solution

ACE - Sage

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118.4K Messages

4 months ago

https://www.att.com/features/numbersync/

There's information in the link above for connected car.   Number sync is an option with connected car plans

Community Support

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232.9K Messages

4 months ago

Hi @Six8two, we understand about your concern in regard to the number synch on your BMW, and we wish to get this addressed.

 

The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs.   This means we won’t be able to look into account specific concerns.  To get the help you need for your unique issue, please review our Contact Us page, and choose the best option to reach out to us.  You can call, chat, or reach out via social media and we can review your specific issue and provide you support.  If you feel your issue isn’t account specific, and can be answered generally, please let us know and we’ll be happy to help”.

 

Thank you for visiting Community & Forums,

Billy, AT&T Community & Specialist.

2 Messages

4 months ago

I have already contacted AT&T and no one seemed willing to help me with this. For those wondering THERE IS NO SUPPORT for connected car via number sync with a business account. Do not let the at&t reps tell you otherwise they are just trying to make a sale. 

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