Other Phones & Devices

I made a purchase of 2 phones and 2 tablets and was trying to port one of the lines from AT&T business to Consumer line which I was also on that Business account. Even when provided all the accounts number etc, was told by the store location in Gastonia, Nc 28052, off cox rd, that they could no

The party is over. Good luck to the AT&T customers with the new Support.

Need a PUK code but cannot log into my account, since the two factor requires my phone for text. Am traveling outside of the US, and customer service is not available at this time. And advice? Or do I need to call when the US customer service line is open? Thanks

I'm attempting an unlock on a little flip phone- an AT&T (Foxconn) "EA211101" with KaiOS.  if I put a non-AT&T SIM card in it and turn it on, it asks for an unlock code...  so I submitted the request online (as I have done many times with smartphones), but the emailed response sai

I received a call on my AT&T android phone from 1-800-236-8544. The caller (he) informed me that there was a charge to my account from a different state and that my password had recently been changed.  I went online and logged in with my password so it seemed my password was not changed an

This has been an interesting 13 years or so being an ACE and helping out where I can. First with the MicroCell, then the Cell Booster, and eventually into other areas. I've made some really good ACE friends and have learned a lot from them (including tolerance and patience), along with some good cus

I've tried sending images and plain text messages from email to two different mobile numbers and get the message each time that the [email scrubbed] and @txt.att.net address not found error message. The messages aren't simply delayed, I'm getting the email message that the messages can't be sent

Customer service is denying the outage in southeast Michigan, probably so they do have to pay lack of service penalty

Background info: The phone's software version is 1.005AT / the AT&T Address Book cloud connection attempt forces it's way into view every time I click on contacts - not very pleasant. / hotspot creation seems to be locked by software / I have a nearly new condition unlocked device that works fin

I switched from Straight talk to At&t prepaid a little over a month ago. Since then, I have lost all sorts of features.  First, Wi-Fi Calling ins completely unavailable, I am missing settings menus too.  I have texted support, they have done very little.  I have reached out to te