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Troubleshoot your device issues
springdays's profile

Contributor

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1 Message

Friday, March 3rd, 2017 9:34 PM

Can I replace my phone while still on a contract for a different phone?

Can I replace my phone while still on a two year contract for an entirely different phone? I assume that if I can I will have to pay for the new phone but I'm not sure if it's actually possible or not? I don't want to cancel my contract or anything like that, just switch phones. If it is possible, is there some sort of replacement fee and if so how much is it? 

Accepted Solution

Official Solution

ACE - Expert

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13.2K Messages

7 years ago

You can change phones at any time. You can pay full price for the new phone and it  you will not affect your current obligation.

If you want to sell the old phone, be aware it cannot be unlocked until the obligation tied to that phone has been completed.

 

 

 

 

 

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