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Troubleshoot your device issues
enes.caglar's profile

Contributor

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1 Message

Tuesday, February 2nd, 2016 11:38 PM

Didn't Receive Confirmation Email After Unlock Request

Hi, I have requested ATT to unlcok my phone through https://www.att.com/deviceunlock/#/ this page. And after the request below message is appeared. But still I didn't get any email. What am I supposed to do now ? Before we can process your request, you’ll need to follow these steps: 1. You’ll receive a confirmation email message shortly. 2. This email message will include a link. Please follow this link to confirm your unlock request within the next 24 hours, or it will be canceled. Thank you

Community Support

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15.2K Messages

8 years ago

Hi there! @enes.caglar thanks for posting your concerns. I’m sorry to hear you’ve not gotten an email to confirm your unlock request.

So I can further assist you, please private message me by clicking here and provide your name and a good contact number. We will reach out to you to help get this resolved.

 

Thanks!

Darren

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