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Troubleshoot your device issues
Somnus07's profile

1 Message

Wednesday, April 3rd, 2024 6:17 PM

ERROR CODE: SSACT-121

I am trying to activate a phone i got in the mail from AT&T, and on the activation site, I get this error after i enter my number and zip. What does this mean?

Community Support

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232.9K Messages

3 months ago

Hi @Somnus07,

 

The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns.  To get the help you need for your unique issue, please review our Contact Us page, and choose the best option to reach out to us.  You can call, chat, or reach out via social media, and we can review your specific issue and provide you support.  If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.

Thank you for contacting AT&T Community Forums.
Veronica, AT&T Community Specialist.

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