1 Message
iPhone Can't Connect to Server
I've been having trouble through the last weekend with my phone not being able to connect to a server. I get in my car and connect my phone to Apple CarPlay and the second that my phone disconnects from Wifi, it says that it is unable to connect to a server. I cannot use maps or receive any notifications or texts. So, my phone only works when I am connected to wifi. The phone is completely upgraded to iOS 17.4.1 and have tried shutting if off more than once and nothing worked. Any advice?
ATTHelp
Community Support
•
232.9K Messages
3 months ago
Hey there @smm42,
Let's work around your concern and get the help you need!
First let's rule out any outage in your area, please enter your State and ZIP code here: https://www.att.com/outages/ to check for any kind of outage.
You can also try the troubleshooting in the following steps: https://www.att.com/support/wireless/ to refresh your wireless connection.
Let's try resetting your network. Please follow the steps below.
iPhone: Settings>General>Reset>Reset network setting
Android: Settings>General Management>Reset>Reset network settings.
If the issue persists please reach out to us,
The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact us : https://www.att.com/support/contact-us/, and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.
Thank you for visiting the AT&T Community Forums.
Robin, AT&T Community Forums Specialist.
0
0