1 Message
Network lock
The device you want to unlock is active on another AT&T account. The account owner needs to remove the device from their account first. For assistance, call 800.331.0500.
I'm from Panama, I bought a second-hand iPhone 12 pro max and when I try to do the network unlock, I get that. I would like to know if there is any way to unlock it.
Accepted Solution
formerlyknownas
ACE - Sage
•
118.4K Messages
26 days ago
AT&T cannot help you
Contact the seller and ask them to have it removed from their account. If they can't , ask them to take the device back for a refund
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