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2 Messages
Nokia Lumia 1020 going straight to voicemail
My wife has a Nokia Lumia 1020. Whenever I try to call her my calls are send straight to voicemail. For now in order to get around this I text her and she will call me, but I'm wondering if maybe there's a setting there needs to be changed?
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martijn
Tutor
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2 Messages
10 years ago
Ok, turned out a setting was the issue. Under Settings->Phone the option "Show my caller ID to" had changed to "no one". On my wife's phone, anyone with an unknown caller ID was set to be send to go straight to voicemail. Once I set the caller ID setting to "everyone" I was able to call her again without going straight to voicemail.
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ATTDmitriyCM
Former Community Manager
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10.4K Messages
10 years ago
Hello @martijn
In many cases, simply restarting the phone helps, so I recommend trying that first. If that doesn't help, you might need to stop by an AT&T store to get a new SIM card. Any corporate AT&T store can give you one for free.
Thanks,
Dmitriy
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