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Troubleshoot your device issues
Contributor
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2 Messages
Thursday, May 31st, 2018 1:00 PM
Replacing a lost Mobley device
Hello.
Does anybody know how I go about replacing a lost Mobley device?
Thank you
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ATTHelp
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232.9K Messages
6 years ago
Hello @ear2theground,
Thank you for reaching out to the Community Forums. Losing a device can definitely be concerning! I'm happy to review this some more with you. If you have mobile insurance for this device, you can certainly check to see if you're eligible for a replacement. Please review our wonderful article on how to file an insurance claim. Keep in mind, you must file your claim within 60 days of loss or damage.
If you have any further questions or concern, please let me know. Thank you for your time, and I hope to hear back from you soon.
Jess, AT&T Community Specialist
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