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Troubleshoot your device issues
Snidergirl03's profile

1 Message

Sunday, June 2nd, 2024 4:22 PM

Texts

I know i have received lots more calls and texts than what is showing up on the call logs on my bill. Why isn’t every call and text showing up?

ACE - Master

 • 

11K Messages

1 month ago

Only calls and texts sent through AT&T’s servers show up.  Texts sent through iMessage, FB messenger, or other apps don’t show up, and neither do calls sent through apps like Skype.  Are you getting any calls or texts through apps?

ACE - Expert

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36K Messages

1 month ago

Add RCS (Google RCS or any other implementation or server) to the list of things that will bypass the bills.  Basically SMS and MMS will show up in the text log, if it's sent any other way, it will not.

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