Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
Troubleshoot your device issues
shortshift's profile

Contributor

 • 

2 Messages

Friday, April 12th, 2019 8:29 PM

Unlocking Galaxy S7 Edge

Hello,

 

I just used the AT&T website to get an unlock code for my Galaxy S7 Edge. I put my new sim card in, powered up the phone and entered the unlock code. It said unlock successful, but then shortly after, says phone not allowed MM#6. I've tried pulling the sim card out and back in and restarting the phone several times. 

Contributor

 • 

2 Messages

5 years ago

obviously, the unlock request was approved and i was given an unlock code. i dont understand why this phone would be blacklisted, it was paid off when it was in service with at&t and was given to me by a family member.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.