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verify my AT&T Iris flip phone contacts will download to Ford Escape Sync 3
New AT&T Iris Flip phone through Consumer Cellular will Bluetooth pair with Ford Escape (recently updated to Sync 3.4.23188 ) however the contacts will not download- have case#. Sync just gets caught in some sort of loop. I am wondering if it has something to do with the phone using an e-sim instead of a regular Sim card - there is no way to move or change where the contacts are saved so Sync sees them? Ford tech support thought installing all updates for phone and Sync would resolve but it has not. I started on the Ford site looking for campatibility lists I keep seeing referenced but don't seem to exist....was pushed to this form.
Previouse flip phone Verve Snap worked perfect but no longer made N
Not everyone needs the hybrid flip smartphone trying to force on older people. Just kISS
formerlyknownas
ACE - Sage
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118.4K Messages
27 days ago
I have a Ford C-Max
Ford sync kind of stinks. It is what it is.
When I first got the car it would not pair with my phone at all.
In any case, it's not an AT&T issue. It's a manufacturer issue which means the phone and the car and AT&T didn't build either
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ATTHelp
Community Support
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232.9K Messages
27 days ago
Hello @flippliniris, we hear you and understand the importance of contact sync. Let's get the help you need!
The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page (https://www.att.com/support/contact-us/), and choose the best option to reach out to us. You can call, chat, or reach out via social media and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.
Thank you for contacting AT&T Community & Forums,
Ken, AT&T Community Specialist
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