1 Message
Can I use a Zenfone 10 on AT&T?
Is there a way to use a Zenfone 10 on AT&T? I bought an unlocked, international version of the Zenfone 10, and can't get it to make calls. Apparently it is not on the list of AT&T approved phones. An AT&T support rep told me that the IMEI number doesn't show any history or even the make/model, only that I tried making calls with it a couple days ago using my usual AT&T sim card. She told me it was a "ghost phone." She also said it was showing up as a 3G phone, although it should go to 5G. (My area only supports 4G anyway.) Verizon couldn't make it work either. Is there a setting I can change to make it work?
Constructive
Former Employee
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32.9K Messages
11 months ago
It’s not compatible with AT&T it’s not on the white list
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formerlyknownas
ACE - Sage
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118.4K Messages
11 months ago
Nope.
North American versions usually our approved for use on AT&T. There is an IMEI check
https://www.att.com/buy/byod/identify?devicetype=phone
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Random0guy
1 Message
23 days ago
I bought one off eBay after all the updates and a few restart. On att network I was able to make calls on this Zenfone 10. Also ran the imei number through few sites. Then wal-la 2g all the way up to 5g. Wooo
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formerlyknownas
ACE - Sage
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118.4K Messages
23 days ago
@Random0guy
Well that would be a little surprising since AT&T no longer has a 2G or a 3G network.
US service providers have largely shut off their 3G network and most have shut off 2G as well. If it works fine, but AT&T is not responsible if it doesn't
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