Phone & Device Upgrades

So I was out of state, and AT&T was having a promotional deal for an iPhone 15 plus for $6 a month. I got the deal and because I was out of state, and didn’t want anything to happen to it. I had it sent to my house and had someone pick it up. When I got home I realized they had charged me the full $

I recently setup a AT&T trade-in program and was going to send in my iPhone 12 Pro 128GB phone for $1000 credit towards new iPhone 15. The box for the new phone arrived and was empty. I reported theft to UPS and to multiple people at AT&T that basically questioned if I stole it and put my account on

Hello, When AT&T will release OneUI 6.1 Update for Galaxy S23 Ultra? Firmware was out in March, and until now no update is avaliable.

I have been having this error for god knows how long... at&t has not helped me at all.. can someone actually help me...

Hello AT&T, good afternoon! I hope you are all well. I have a AT&T company phone (786-XXX-1979) which has tied contract with you. As i do not want to carry, both devices (personal and company), i would like to add the company line to my personal phone as secondary line. Is it possible? My

How can I get back my old phone number

Someone stole my phone changed my passwords. And is now pretending to be me. Posting humiliating pictures

I like most people have been seeing a message that states "Software Update Interrupted. No Update is available for your device at this time. Please try again in 24 hrs." This issue is directly related to AT&T and Samsung phones. Basically, every single Samsung phone on AT&T has this issue so

I just spent over 30 mins on the chat and over 2 hrs and 45 mins on the phone trying to get to the bottom of why our trade in credit was issued and then taken away. I was given the run around, transferred several times, and given so much false hope and misinformation, only to be told that the trade

I've tried the app on my phone and ipad, I've tried multiple browsers, cleared cache. I've tried desktop computer.  Customer service just tells me nothing is wrong with the website, so its obvioulsy my issue, right?  I don't agree when this happens across multiple devices, browsers and th