Tutor
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14 Messages
Deceptive and false trade in promotions
The ads are misleading and false, even showing a sad person with a broken phone not having a problem trading in for a new phone for free.
I just received notifications that 3 of my family members are entitled to a 'free' upgrade for $0. All 3 are in perfect working condition and undamaged but once you click through, they still want a minimum of $30/month. So I guess unless your phone is less than 6 months old you are out of luck. Very deceptive and false advertising even though the notification literally says 'Trade in your ___ for a free upgrade.' They list and know exactly what models we currently have and promise a free upgrade for those models but in the end, they don't offer that at all even though we have an unlimited plan and the phones they said we should trade in are in perfect working order.
formerlyknownas
ACE - Sage
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118.4K Messages
5 months ago
Huh? For what?
Depending on what phone you're trading in and what phone you're purchasing, the maximum credit may be $1,000, $800, $700, or if the phone is really old, only 350.
Offers for full iPhone trade in credit include devices that are 3 years old and in good condition. (iPhone 12 for iPhone 15)
The offers for Samsung include any old S-Class phone. All the way back to the OG. Several of the A-class mid priced phones.
No budget phones like low-cost a-class or j-class Samsung's qualify
I get it. You're exaggerating because you're miffed. 😑
Or perhaps despite reading the offer, you don't understand the offer, It's requirements, or how any of these promotions work
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