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Kitsune_Legend's profile

1 Message

Saturday, April 27th, 2024 4:53 PM

Did my old data plan transfer to my new phone?

I just joined att and I had my phone number and stuff transferred to my new phone. But now my old phone is saying I have no internet. I'm just wondering if my old 1 year plan from straight talk transferred to my new phone or if I need to call them to get a new number for my old phone. Or if it just transferred to the other phone i had on my straight talk account. I just don't want my money to have gone to waste.

Accepted Solution

ACE - Sage

 • 

118.4K Messages

2 months ago

No  🤦🏼‍♀️

if you transferred your number from straight talk to AT&T, your straight talk service is terminated, axed, ended, canceled. You're straight talk plan is terminated, ax, ended, canceled, Gonzo, poof 

If your phone number is now with AT&T, You would have received an AT&T SIM card which you should activate in your new phone.  Your AT&T service requires that you select a plan that is provided by AT&T. You can see AT&T's plans on their website. You should have known what plan you wanted and picked a plan before you transferred your phone number. 

If you moved the SIM card from your old straight talk phone to your new AT&T phone, it will not work. 

147 Messages

2 months ago

How did you joinAT&T? Normally the associate wouldve walked you through that part :( I would recommend going in store to have an account review done to see what plan you’re on and to see what needs to be done to get your phone on the service.

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