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Ashb's profile

1 Message

Saturday, March 2nd, 2024 11:43 PM

“Exchange” question.

I traded my old 12pro max for the 15 2 days ago- I thought i could get use to the size difference but i absolutely cannot. It’s uncomfortably small. 

Am i able to go “exchange” the phone for the 15 pro with no additional upgrade fee as long as i do it within 14 days? 

ACE - Sage

 • 

118.4K Messages

4 months ago

Not exactly.  

You will be charged a restock via $55 which will be against any refund of sales tax of the original phone. You'll be charged sales tax on the new phone

Any price difference will of course be taken care of when they change the installments on your new purchase 

The upgrade fee is $35, they should not charge you a second upgrade fee just because of the return and exchange to a different device

(edited)

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