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Kmoney25's profile

1 Message

Friday, December 22nd, 2023 7:52 PM

Google pixel watch 2

I recently switched to att. I did the promotion and got the Google pixel 8 pro and the Google pixel watch 2 was free. They didn't have any in store so the had to order it and have it shipped to my house. Was ordered December 18th online it had a ship date of December 19-december 20. Now it's the 22nd still hasn't shipped. Customer service can't give me an answer as to why either. The ship date hasn't changed either. Anyone else experiencing this?

Community Support

 • 

232.9K Messages

6 months ago

Hello @Kmoney25,

Thank you for bringing this to our attention. We understand your concern regarding the order, let's get the help needed.

 

We are going to reach out to you in DM, and look into account details to see what is causing this issue. Please look out for a DM notification from us. 

 

We look forward to speaking with you!

 

Thank you, 

Kevin, AT&T Community Specialist.

1 Message

4 months ago

Hi did you ever receive your watch because I'm having the same issue and customer service is of no help on my end either

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