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Pay deductable for lost iPhone or just pay off plan and upgrade?
I lost my phone and have 6 months of payments left ($108) I can pay my deductable of $280 for Asurion and then will give me a iPhone 12 or I can pay off my phone and upgrade to the iPhone 14 for the new plan at $5.99/mo. What is the best choice?
Accepted Solution
Official Solution
formerlyknownas
ACE - Sage
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118.4K Messages
4 months ago
I definitely would just pay off the old phone and upgrade. Those deals that don't require a trade-in disappear quickly.
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ATTHelp
Community Support
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232.9K Messages
4 months ago
Hi @rockwater, we understand your concern, let's get the help you require.
The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact us page : https://www.att.com/support/contact-us/ and choose the best option to reach out to us. You can call, chat, or reach out via social media and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know and we’ll be happy to help.
Thank you for contacting AT&T Community & Forums,
Susan, AT&T Community Specialist.
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