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PHONE FRAUD!!!!
Has anyone had an issue with upgrading a phone, turning in said phone and then getting a dismantled phone back saying thats what you sent in? I've even gone to the post office and been told that this is happening to att customers , no other company has had customers come in to say that they've had their phone dismantled and returned.
formerlyknownas
ACE - Sage
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118.4K Messages
4 months ago
So it's happening through your post office? That's rather too coincidental isn't it? And unlikely
When you send in a phone for trade-in, AT&T never sees it. They aren't mail to at&t.
It goes from the post office, picked up by newgistics courier, delivered to Assurant Mobile in Laverne Tennessee.
Since Assurant takes trade-ins from all manufacturers and service providers in the United States, if only AT&T customers are being victimized, it doesn't sound too likely it's Assurant.
If this wasn't a trade-in, but an early upgrade with return, those phones do go back to AT&T. But the method is the same. From the post office, courier, and eventually back to AT&T Warehouse. We are there are cameras and a lot of people.
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