Software update for my s22 ultra

Hello @Amjadaman,

We hear you, and let's get the help you need.

Let's make sure you've met the requirements necessary for performing a software update. You can view these details below:

• Make sure you’re in the U.S. and on our wireless network.
• You can download the update via Firmware Over the Air (FOTA).
• You must connect your device to Wi-Fi to download the update.
• Although there should be no impacts to settings or data, we recommend backing up your media files to an SD card, a computer, or using a favorite application, prior to upgrading the software.

In addition, please refer to ⁠Software update for the Samsung Galaxy S22 to find more information.

Furthermore, you can refer to ⁠device support to get device specific information.

Hope this information helps, please reach us back if you have any further questions.

Thanks for visiting AT&T Community Forums.

Kelly, AT&T Community Specialist.

Thanks for your response.

Unfortunately, I'm not in the U.S. So, how can we fix it if I'm outside the U.S.

Hey there @Amjadaman,

Thank you for reaching out to us.

To get the help while you're out of the country, please contact our international team at 001-314-925-6925

Thank you for visiting the AT&T Community Forums.

Robin, AT&T Community Specialist.