Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.

Official

Accepted

Unanswered

Advanced Filters

Search Results (11)

Relevance
Selected Relevance

Accepted Solution

Official Solution

Need 12 mo. history of my account

where must i go to find this account history to copy?

Questions

1.2K

4

0

0

Accepted Solution

Official Solution

How to Access Billing History using the myAT&T app

Check out more features on myAT&T.   Access up to 16 months of billing history When you login to the myAT&T app, select “Go to billing & payments”. Select “See previous bill activity”. Select “View bill & payment history” and Select a billing period desired. &n

Questions

3.3K

1

0

0

Accepted Solution

Official Solution

Call forwarding show up on billing?

I forward calls from my iPhone to a tracfone to trick my parents. Will the bill mailed to them show that I am forwarding calls?? If so, is there any way to disable that from my iPhone?

Questions

19.2K

3

0

Extremely FRUSTRATED that AT&T can increase bill without notification

August 5th, 2014 AT&T when the staff tells me the contract of package is for 6 months and ends date I write it on my calendar with a reminder to negotiate before it expires to negotiate what works for me best. I cannot afford high rates. My finances are not the best for me at times. There are other

Questions

296

1

0

0

Credit?

Has anyone else been promised a sizable credit on a bill but never received it?

Questions

133

2

0

0

Overcharging ATT Access customers

I have paid my bill in full Befire getting reconnected I was told and inkube saw my bill at 19.00. I pay it in full. Then I get a message 3 weeks later saying there has been a reconnect fee of 45.00 applied to my bill. Who charges a reconnect fee after already being connected. Why wasn't this fee ap

Questions

237

0

0

0

Trying to undesrtand why I got denied reimbursement for switching to ATT from Sprint.

I submitted all the documents and I thought everything was correct.  I received a letter in the mail from ATT saying that my submission was denied because there was no ETF or EIP on the bill.  Upon looking at my final sprint bill, all I could find was a "Total Lease Amount Due" for the phones that I

Questions

94

0

0

0

Can I pay off someone else's phone?

I recently bought an iPhone X for $750 but it seems it wasn't fully paid off. I'm not an AT&T customer but am ok with paying off the rest of the phone's cost. Is this possible? Thanks

Questions

3.5K

4

0

0

Rollover Megabytes

I like the AT&T rollover minutes. But nowadays i use my phone's online features more than making calls. So an idea sprung up.. Why no rollover the megabytes of data not used every month over to the next month. I mean, I paid for it. Why not enjoy it to the max? This would be a great new way for AT&T

Questions

794

3

0

Should I pay for a phone AT&T collected from me in Oct. and has been billing me and unknowingly ?

In Oct 2016 AT&T store in Staten Island customer rep. took my Samsung S7 edge and told me that i would not have to make anymore payments on the phone and issued my a new iPhone7. In March while reviewing my bill I saw that the phone was listed as my wife's phone and I was still paying for it. I spen

Questions

293

2

0

0

unpaid bill

I have an outstanding balance of over $2000 from 2009 from when i was studying in the US. It tried to pay online but i forgot my user and password. I still would like to pay them back, but i dont know how to reach them or whom to contact. Plus my account was closed because i called after a few month

Questions

325

1

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.