How long has this issue been happening? How much money have I lost when people tried to call me? ATT customer service and fraud department never followed up with email discussing they looked into it. I have paid my bill on time for 20 years. If anyone tries to contact me from a landline to cell, dia

We switched to AT&T in early December. The store employees were nice but did not know anything about our new Iphones and the whole process took almost 3 hours.  We left with the instructions and paperwork to submit for the $600 for the two Iphone 6s that we turned in. As our Verizon account was clos

I WAS able to block these hack for a bit       now they are RELENTLESS AT GETTING BACK IN        take a look..      and I cant get ATT to do A GOSH DANG THING!!!!!!   yes im frustrated beyond comprehension!!        

Why is is that ATT feels they do not have to offer a service if you do not purchase a phone from ATT.  Just spent 45 Minutes dealing with people to get HD voice ( Voice over LTE) enabled on my phone only to be told that since I purchased a phone from samsung and not from them I cannot have HD Voice.

I spent a lot of time researching the purchase of a prepaid GoPhone and plan.  I even had two long chats with ATT agents where I asked all kind of questions, this trying to figuure what is the catch. I decided for the 25 cent per minute plan as I only need the phone for emergencies.  I bought a phon

Never received my $300 reward card for BOGO offer and bought online. Another reneged promise! In August AT&T sent me the offer, I was ready to look for one new phone. Got on my account and there was BOGO with $300 gift card. Bought 2 iPhone 8 with additional line.  I have met every requireme

AT&T has decentralized issue resolution and left well intentioned (at best) or completely inept (at worst) reps with zero authority to resolve billing issues. Customer gets stuck in endless loop between reps and departments, having to explain issue from beginning every time. Information is not being