I am new customer.  I signed up for a promotional offer of $19.95 per month.  My first bill ($100 for the Internet Gateway and first months fee of $19.95 was due 9/9/14.  I set up an automatic payment for 9/9.  On 9/3, I received my second bill.  It said my first bill was LATE, then said my next pay

My Mom still pays by check as soon as her bill is received and her copy shows that ATT ran her payment for 2 cents less than the amount of the check.  The check was written for the correct amount but she was charged $9 for their mistake. She has a copy of the check and the statement proving their er

I see there is no private way to e-mail AT&T and so I will submit my complaint here...I have been a loyal customer of AT&T for over 12 years. I pay on time and in full every month. At the end of July last year I began a new job and by December it was apparent I would need to change the due date of m