Missed Appointment / Where is my tech?   Tips to avoid missed appointments with a U-verse technician   Late technician arrivals, No show from a U-verse technician, and meeting appointment commitments are a serious matter to us. The last thing we want

Yesterday I called to have my land line transferred to another address in the same town.  After almost 45 minutes talking with a representative and being put on hold about 30 minutes of that time., she said the service would be transferred the next day (today) between the hours of 8AM and 8PM. The d

I have been an AT&T customer for 7 years Uverse and more than 12 wireless. I called AT&T Uverse technical support (800-288-2020) on Monday, August 7, 2017, and spoke with someone who identiied himself as 'Estel' (indian accent). The reason for my call was that one of TV's would not receive signal. I

I had a 9 - 11 install window this morning.  At 10:50 I called support.  At 11:03 a CS rep picked up.  She put me on hold to call the install tech. When she got back to me she says he will be here at 12:30.  I asked why I wasn't told he would be late before my service window was over.  She told me A

Learn how to change your appointment without calling AT&T Need a sooner appointment? Need to reschedule your appointment because something came up? It is simple and easy and the best thing, you do not have to call in. All you need to do is: Sign in to myAT&T. Choose the service you