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6 ATTEMPTS TO UNLOCK MY DECEASED HUSBAND'S PHONE DENIED

I have made over 22 calls to AT&T to straighten out my billing since my husband died on July 18, 2016. After 14 calls, Customer Service finally did the transfer of billing responsibility to my Name. We had deactivated his phone number on our wireless bill the week after he died to save money. I took

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If Customer Service is the test at company takes...ATT has failed miseraby.

Cell phone service at my home has always been spotty with ATT. I lived with it because it is fine everywhere else. On October 24th and 24th the service became even more unreliable Monday evening, with texts lagging and not being received. Tuesday morning rolls in and NO TEXTING. I made mt first call

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