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How to avoid Missed Appointments, Delayed Technicians, and No Show

    Missed Appointment / Where is my tech?   Tips to avoid missed appointments with a U-verse technician   Late technician arrivals, No show from a U-verse technician, and meeting appointment commitments are a serious matter to us. The last thing we want

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Track Or Change Your Appointment

Have DIRECTV Service? Have U-verse service? Have an appointment? If you need to check, change or cancel your appointment, check out our appointment articles below.   DIRECTV   U-verse   Our teams do attempt to give our members the soonest appointment available. Sometimes those

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Owned uverse modem bad due to ATT software update. Tech didn't show to replace modem

The owned U-verse modem is now apparently bad due to an ATT software update that was pushed Sunday eve.  We called in Monday morning and setup service to have the modem replaced between 4P and 8P (last night) by a tech due to the fact owner is in-capable of replacing herself. Tech called last night

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