I brought 2 items at your store so I could lower my bill, they with both Christmas Gifts, the ear piece was just fine but the FRE lifeproof box was wrong,  I tryed to return the FRE and was told only 14 days this was $80.00 , this was  Christmas gift.  I am very upset and they were no help.  I know

So here the issue. I live in Arizona, my family and I went on a vacation for 2 weeks to Cincinnati Ohio area. During our stay we ventured into the Florence Kentucky area. On 1/10/17 we ended up at an at&t authorized retail store. Looks just like every at&t store does. I ended up buying a Galaxy S7 f

On November 26, 2014, I purchased a Fitbit One through the AT&T wireless website for my son as a Christmas present. When my son opened the package on Christmas Day, I discovered the Fitbit was not something he wanted. I thought, no problem, we will return it to the AT&T store. What a shock it was to

I ugraded my phone and sent my old phone back in the same box with the new label that I was provided.  I scheduled a pick-up from USPS and was made aware that tracking for that type of RMA service was automatic.  I received a confirmation # by USPS once they picked up the package, however its been o

So I went to the AT&T store in Syracuse Ny, store number YS38 on the 11th of November. I needed two case for the Iphone 6 plus seeing they were the only place that had them. I grabbed the two pelican cases ($51 each) and went to the sales rep (Ralph D.). I explained to him that these case were gifts

I'm highly disapointed with a recent interaction I had with at&t regarding their 14 day return policy. I bought case#1 for my daughter on 11/10/2014. She did not like it. I exchanged it on 11/25/14 (15 days later) for case#2. My daughter decided to keep another case she purchased and I finally took