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NO SERVICE - Blinking Red Service light, Green Broadband light - 3801HGV gateway

Service outage since last night?   How long do we have to wait???

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Service outage

Have a way to contact you online when there is an outage on cell servoce. I currently have no cell service and neither do any other att customers in this area. Crowder Oklahoma 74430. Would like this issue fixed. This is my only line of communication with work, school, and family. Please contact me

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175

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Service disruptions

I had major service disruptions twice on April 2. Since I telecommute these were more than just inconveniences or annoyances as they both cut me off of conference calls and webcasts at the time of the disruption. I could not even log the problem throughout the course of the entire day because the cu

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812

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NW San Antonio Internet Outage.

Far NW San Antonio has been hit with a High Speed internet outage according to phone recording and My ART app. Been down since about 6pm Central

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631

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24 HOUR PLUS OUTAGE

WHY DOES PUTTING NEW LINES FOR A NEW NEIGHBORHOOD TAKE PRECEDENCE OVER LONG TIME CUSTOMER. WHY HAVE WE BEEN WITHOUT TV/INTERNET FOR 24+HOURS. RIDICULOUS.

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157

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Issue with outside wiring, not getting fixed. Please Help!

I am writing this post on behalf of my parents. They have U-Verse TV, Internet, and land phone. They have had U-Verse for about 3 years. Since they got it, they have had issues with the service dropping for short periods of time, randomly, at least once every week or 2. They have had service techs c

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953

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AT&T Internet outage Service Compensation (Better solution)?

Saturday, 7/13/2019, I woke up to enjoy my weekend off. I started using the internet, and within 20 minutes, it stopped working. I figured, maybe it's just a miniature issue and it's just going out for a few minutes or so. I decided to go for a walk and run some errands, which lasted 4 hours. I get

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1.1K

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How to get past tier 1 tech support for a already diagnosed issue ?

I have had fiber service since April and it has been rock solid until my neighbor starting building a fence.  Line was cut of course but the ATT support person I go ahold of didn't want to hear my ideas on what was wrong.  They did not seem to be able to determine if it was a problem only with my se

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322

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DSL broadband Cutting out Randomly 5268AC

Hi, I have been a customer of At&t for 12 years and have had adequate service for what we pay. However, recently my service has been cutting out in a seemingly random manor. It starts with a short ping spike into no internet service at all. I have asked for a technician and after replacing the l

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1.3K

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Closed

Uverse goes out EVERY night between 11:00 to 11:30 PM PST in North San Diego County

This has been an ongoing issue since we've had U-verse service since June/July 2018.  Prior to that, we had DirecTV with no similar issue.  (We had other service reliability issues which caused us to discontinue our DirecTV service.)  Back to the question:  WHY EVERY night between 11:00 and 11:30 th

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