"We couldn't confirm your identity with the information you gave us, so we had to cancel your order. Don't worry. If there was a hold on your card, we'll release the funds soon.Still want to order? Visit us at an AT&T store. Be sure to bring your identification." I am trying to transfer a phone numb

I've been searching for a while but seems like nobody asked the same question before. Please help! I currently have a iphone 6 with a 2yr contract ending in September 2016. There is no sim card in this phone. And I just received an unlocked new iphone 6S plus as a gift, I was wondering if it's possi

I bought a Google Pixel 2 from the Google store for my wife and want to transfer her existing number to this phone and retire her old iPhone 6.  It seems I need to order a sim card kit online, but the AT&T website keeps asking me to create a new plan rather than simply upgrade her current phone and

Hi, last Friday my phone was stolen. We suspended it, but the number is still belonging to the stolen phone. If I order a new phone, is there a way for me to transfer the number from the stolen phone to the new phone?

Is it possible to transfer a phone number to a new account with ATT (or anyone else) without balance on purchase of phone.  Phone was a gift. ATT account gift giver is willing to give permission for the balance not to be transferred, esp. since I'm returning phones to gift giver. I just want the num

Merry Christmas!As many did I'm sure, I got a new IPhone this morning. It was purchased at AT&T. However, my old phone has still my phone number and cell plan on it. I tried scanning the QR code from data transfer app in the "add cellular plan" settings option and when I try to enter manually it ask