Missed Appointment / Where is my tech?   Tips to avoid missed appointments with a U-verse technician   Late technician arrivals, No show from a U-verse technician, and meeting appointment commitments are a serious matter to us. The last thing we want

I was trying to email AT&T about this, but there is no way to do that, so here is my experience for everyone to read and hopefully someone at AT&T sees this. I called AT&T to get internet installed in my apartment.  They gave me one option, which was the 50mb Fiber Internet.  They said the earliest

I waited two days.  All day last Friday and again this afternoon, Tuesday for AT&T to come and connect my Internet.  Friday they promised to show up and that I shouldn't worry.  Today they just didn't bother to tell us they wouldn't show up.  My wife called back in frustration and canceled our accou

I was just at the AT&T store in Georgetown, TX. An associate put us on the wait list at 9a.m., and we were third on the list.  Meanwhile, while we are waiting, two other store associates decided it was more important to set up a table of phone protectors, instead of helping waiting customers. Also,

My friends and i just moved to a new apartment. The previous tenant has not cancelled or transferred their plan. We can't do anything till someone does something and it's driving us crazy .We've only had internet on our phones for 2 weeks.We were planning to use another provider but the coax cable i

I went to my local AT&T store and discussed leaving Sprint. After learning my options, I decided to go with this company. I was told because of my busy schedule I could simply order online then stop in the store and pick up my phone to avoid any type of wait. That's just what I did. I placed an orde