New Member
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2 Messages
Discount
I am still not getting my Military Discount. I feel like I am getting the around. I have had to go to a physical store times now. I have called multiple times. I went to links in my Email, provided my military ID ad even LES.. Why is it taking so long?
SoloTX
ACE - New Member
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637 Messages
3 years ago
How long has it been since you first tried to add the discount through a store? Discounts can take up to 3 billing cycles before they are added to an account.
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moepoe
New Member
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2 Messages
3 years ago
Nov dec jan
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sandblaster
ACE - Expert
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64.7K Messages
3 years ago
Hopefully you are talking about postpaid cellular service, there are no military discounts on any other service. In any event, if you have presented your documentation at a corporate store and still don’t have the discount, file an FCC or BBB complaint. I went to a corporate store to add my discount, it was on my very next bill.
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