Wireless Account & Billing

Tranfer from the existing account to the bussiness account its been 3 week no pne is solving either cooperate store or customer service its the worst series provoded by att

1. Our business received a suspension notice on an (apparently) mobile account that we don't hold. ATT could not answer this mystery. Moreover, a c.s. rep just advised me that the account numbers for our existing numbers do not exist. We made payments on these accounts in early June. I read the rep

Went to at&t store today the staff their claims service would be restored and we would have until July 28 to set up Internet air , and they would restore us back to the original net we had in meantime

I guess I should have checked this forum first because I've had a terrible experience with starting Wireless service. 6/20/24 - I had an appointment to get AT&T fiber installed at my home. About an hour into the install I get a knock at the door and it's a AT&T wireless sales rep. He told m

On July 7, I was scheduled to have a new AT&T Fiber Internet installed at my home. At the same time the Internet installer arrived, two "Integrated Solutions Consultants" also arrived wanting me to switch my wireless from Verizon to AT&T. I initially declined, as I had no issues with Verizon

I recently purchased an iPhone on FirstNet. I am 3 days late turning it in. My dog passed and I moved far from the original place. I thought I had to turn it in at the original place. If my Trade-In cannot be honored, how do I turn in my iPad and watch I cannot afford anymore?

Someone at a retail store did it, transferred my work phone numbers to my personal account.  Now I am told it can't be done because it requires me to pay off the installation on the phones. I have started from the bottom and worked my way to all the wireless support teams. This started Mar. 1 t

I have been AT&T customer since many years ago, this month I had a problem with my money and I wouldn’t pay, so I use the option to make a payment arrangement, I got the time I need to have the money, but a week before the date of this arrangement ATT suspended all my service, he didn’t respect

I have cricket but need my call logs and texts messages...is this something I can do

I saved my user ID and password for my at&t online account so each time I went into my account I would not have to type in user ID and password. I gave the computer I used to save this information in, to a friend who has moved out of the country,  How do I remove this saved user ID and pas

Casey the manager at AT&T in Yarmouth is so knowledgeable and helpful. Always helps with a smile!

I can receive texts. I can't respond or type new. When I hit box to type the app closes on its own. I have shut down the phone several times for 10 minutes. I have taken the Sim card out and put back in. I have forced close app. I have changed settings that some suggested. None of these work. S24. N

1. Our business received a suspension notice on an (apparently) mobile account that we don't hold. ATT could not answer this mystery. Moreover, a c.s. rep just advised me that the account numbers for our existing numbers do not exist. We made payments on these accounts in early June. I read the rep

I have been AT&T customer since many years ago, this month I had a problem with my money and I wouldn’t pay, so I use the option to make a payment arrangement, I got the time I need to have the money, but a week before the date of this arrangement ATT suspended all my service, he didn’t respect

I've been having issues with them since September of 2023. I have returned a phone which still shows on my phone bill for not being returned even though it's been verified that they have the phone and now they cut my phone off because I couldn't pay my phone bill because of the outstanding balance f

Hello, My elderly aunt requires assistance.  Her husband had an ATT mobile account/number that she has continued to use/pay for since he passed away.  However, when she had an issue about a double payment - they refused to speak with her about the account because it was not in her name. &

I am no longer an AT&T user but still i receive calls almost daily. I received two yesterday and decided to ignore them since I am no longer on this plan and now do my business with Verizon. What I don’t find funny, smart, or entertaining is the fact that your company decided it was a good idea