ACE - Expert
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18K Messages
Connecting samsung watch to cell service
I have a samsung flip 5 and bought a samsung watch with cell capability. Watch connects to phone via bluetooth and I can make calls that way. Added a wearable line and it shows up on my account. But now what? ATT said they would send me directions on how to get this connected but sent me a sim card instead. I pointed out the watch does not accept a sim so they then sent me an esim QR code. Still no instructions. Have talked to two people in support neither of whom knew how to do this.
Help!!
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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
formerlyknownas
ACE - Sage
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118.4K Messages
6 months ago
https://www.att.com/support/article/wireless/KM1159378/
You need to set up number sync. If your line is the primary, you already would have set up a user ID and password. If you have any problems you may need to set a new password.
If your line is not primary you need to set up your own user ID.
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