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Wearables

Wearables

Learn how to use and troubleshoot your wearable devices.

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AT&T Next Up used for wearable

Hello, I am considering leaving AT&T but I would like to use the Next Up credit I have accumulated in the last 30 months. Can I upgrade my wearable (instead of my phone) by turning in my present Apple Watch, using my Next Up credit and pay what is left in full, without a new installment plan? O

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Denied me opening a new line because the Fraud Department couldn’t verify me - even though I’ve been a customer for 6+ years!!!

Been an AT&T customer for 6+ years, 4 wireless lines, perfect pay history (NEVER been late with them and excellent credit, I have zero past dues on any accounts for all 3 major reporting agencies). I ported over all my lines in the past few days to another carrier (lower prices) and the last line i

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what is an at&T universal activation card

I received an email asking me to rate my recent order. I did add a number for an apple watch.  But what is a universal activation card?

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Need to port wireless

Codenumber (edited) for number (edited) to Google fiber wireless, keep (edited) on AT&T with you all! Anne C. account number (edited) (Edited to remove personal information)

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Cant activate my Galaxy watch, need some help please!

This is kind of a long post but bare with me as I think the context is needed So today I went to the AT&T store to change around some things. First, we switched the plan from a older family plan with a shared data bucket to both lines having unlimited data because we kept having overages. Second

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Family Setup Apple Watch & ATT = Monumental Frustration, Hours Spent on Support, And Still Watch Does Not Have Cell Service - HELP!

I recently bought two Apple watch SE (2nd generation) to function as a stand-alone watch for my kids (e.g., they don't have phones, so they will use the watch as a phone). Over the last 24 hours, I probably have spent 6 + hours with support with only partial success.  I have followed the gene

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galaxy watch 5 wont' number sync

I have had the watch 5 since april and can't get it to correctly number sync. It is currently connected by bluetooth but i pay for a mobile plan. a little back story, this is actually my 2nd watch 5. ATT sent me a new one the other day and its still doing the same thing. I am not getting text or cal

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Apple ultra 2 watch going straight to voicemail.

When my iPhone is off or not within range any calls on my Apple ultra 2 goes directly to voicemail. I have called AT&T numerous times and went to an AT&T store. All the generic fixes have not worked.

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Do I have to add a new line to my wireless plan to get a smart watch from att?

I was wondering if I have to add a new line or can I just order a new watch from att and use Bluetooth to connect it to my phone?

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Stand alone Apple Watch SE with cellular plan not receiving calls

My daughter has an Apple Watch SE with a cellular plan (no cell phone). All of a sudden, her watch is not receiving or now making calls. It started with it not receiving calls but being able to make outgoing calls. I did some research and basically found no answers except to restart the watch. After

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