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wier0423's profile

1 Message

Tuesday, December 12th, 2023 6:55 PM

Deactivated an apple watch

I deactivated an Apple Watch that was completely paid off, and hasn’t been used in months. During the same time frame I added my daughter to my plan (traded in her device) as well as got her a Samsung watch. (It was a promo to trade in phone and get the s23 and watch together deal.) I also recently upgraded two other phones through trade in.  I am now getting a text stating that since I deactivated the unused Apple Watch, the promo credits for my daughters line won’t Apply? How does that make sense? I obviously expanded my use of my lines, and the only thing I removed was the Apple Watch. 

Community Support

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232.9K Messages

7 months ago

Hi @wier0423, we understand the importance of your concern. We're here to help get this sorted.


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