NumberSync Error

Have a S22 Ultra and Galaxy 4 watch. My NumberSync stopped working. When I try to fix it I get an error message "numbersync has encountered a problem" the code is "PD-GE-RsC-JsonSyntaxException".

Reset the watch and restarted both devices.

Responses

ATTHelp

Community Support

•

232.9K Messages

6 months ago

Hi @jjatindranath,

Thank you for reaching out to us, we hear you, and we're happy to help you on this. Each wireless number on your account that uses NumberSync should have its own ID. This ensures that all calls sent to and from a synced device are linked to the right number.

For further assistance on this kindly use the troubleshooting steps given in the link http://sm.att.com/ce605baa.

Please choose make time and model to run the diagnostics.

Thank you,

Rosy B

AT&T Community Forums Specialist

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