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Contributor
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1 Message
Additional AT&T rep who arrived as my Fiber Technician was installing internet?? Scam?
So I had fiber installed in my house yesterday, shortly after my technician arrived, a second supposed AT&T employee arrived to help me set up my account and explain the features of my internet. At the end of the explanation he asked If I was interested in getting wireless phone services as well. The deal offered seems to good to be true, and I don't know how to verify the legitimacy of the visit. The technician didn't seem to be be bothered by this additional employee and they conversed a bit about what they were doing. He offered me a 100$ 5GB flex plan which included two AT&T Next lines with a 10$ discount for autopay, and another 5$ employee discount lowering the final bill to something around 85$ a month. In addition, I had the choice to receive an iPhone 8 or Samsung Galaxy S9 for free only having to pay for the sales tax of the device under the stipulation I stay with AT&T for 24 months. Not only that but having phone service would lower the bill of my internet service to 70$/mo forever, negating the raise in rate after the initial 12 months.
The deal seems a little too sweet, and I didn't even plan for this rep to visit.. Is this legit? I've read online that the door salesmen offers are not honored by AT&T whenever the first billing complications end up happening.
sandblaster
ACE - Expert
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64.7K Messages
6 years ago
All of ATT’s cellular plans are online, you can easily verify the price. The 5GB plan is $50 for the data plus a $20 access fee per line. Next is an installment plan for paying for a phone. $100 for that 5GB plan plus two phone installments sounds low to me, even after factoring in a credit for one of the phones. Whether that sales person was really an ATT employee or not or whether your internet service would really be discounted, I don’t know but I would be skeptical. There have been many complaints about these in home sales people and deals not being honored.
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