2 Messages
de-unified accounts and now cannot log in to wireless online
I was told that I had to de-unify my accounts (wirless and home internet) in order to active my first net status... I go the accounts deunified, but now when I log in, all I see is the home internet and I cannot merge my wirless account with first net.
also my cellular data is not working!
I have been on the phone with help for an hour and they are no help!
arraimer
2 Messages
1 month ago
They just transferred me to advanced technical support and then the call dropped.
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ATTHelp
Community Support
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232.9K Messages
1 month ago
Hi @arraimer,
Thank you for reaching out to us. We understand your concern regarding the logging in, let's get the help you need.
The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page, and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know and we’ll be happy to help.
Please feel free to reach us if you have any other questions.
Thank you for contacting AT&T Community Forums.
Kevin, AT&T Community Specialist.
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