Tutor
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6 Messages
Device type on my account is INCORRECT
I added my Apple watch to my account today at a store. I logged into my account add the added phone number is correct but the device type is INCORRECT! They have my watch phone number listed as a prepaid android phone!! Is there any way for me to change it to my Apple watch without bringing it to a store? Thank you
Accepted Solution
Official Solution
formerlyknownas
ACE - Sage
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118.4K Messages
3 years ago
The IMEI should correct itself. If your concerned, you can call in and have the IMEI corrected
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TheFirpis
Tutor
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6 Messages
3 years ago
Thank you!
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ATTHelp
Community Support
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232.9K Messages
3 years ago
We're excited that you were able to find the help you were seeking here at our Community, @TheFirpis!
If you need any further support simply contact us here and provide details of how we can be of assistance. Someone will look into your inquiry and reply to your post to provide a resolution.
Enjoy the rest of your day!
Lar, AT&T Community Specialist
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Constructive
Former Employee
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32.9K Messages
3 years ago
lol my iphone 8 still shows as a 6 four years later it doesnt worry or bother me
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