1 Message
Fraud when I already have account
I have a wireless account and two internet accounts with ATT. I tried to add two lines for my daughter and grandson, and ATT flagged it as fraud after I did everything they asked. This is very concerning, and I wonder if I should stay with ATT. I pay for it, especially when I can't make an order on my account. ATT won't give me any answer. I've been into a store twice, and they were even confused. Why was I flagged as a fraud? This is getting very irritating
Capricorngirly
Employee
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33 Messages
13 days ago
Can you call customer care to do it for you? if the transaction is flagged as fraud it will prompt the rep to call fraud with u on the line. they will ask you a few personal questions and if you answer correctly then you'll be able to continue with the transaction
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