Contributor
•
1 Message
Phone upgrade options
how is it possible for ATT to charge $30 a month just to get a new phone? What happened to being able to purchase on eoutright for $100-$200 when you were available for an upgrade? Thats ridiculous and I will be switching companies. Absolutely outrageous.
Accepted Solution
Official Solution
formerlyknownas
ACE - Sage
•
118.4K Messages
9 years ago
You were always paying for your phone, but the prices have gotten to be very high so all carriers are separating service from phones.
Look at Verizon, or T-Mobile. And Sprint says it switching by the end of the year to no contracts.
Your options are full price, 2 year contract or Next financing. In each case, you will pay for the phone.
Example:
Full retail $649 plus sales tax
Next $649
Upgrade fee $15
Sales tax due up front
2 year contract for Mobile Share plans over 10 GBS
Upgrade fee $45
Discount phone price $199
Loss of discount for 24 months $600
- total $844
2 Year contract for Mobile Share plans under 10 GBS
Upgrade fee $45
Discounted phone price $199
Loss of discount for 24 months $360
- total $604
0
0
ATTMobilityCare
Community Support
•
15.2K Messages
9 years ago
Hello @li37sa
Thank you for reaching out to our community regarding your upgrade questions.
Sounds like the $30.00 a month installment plan is the AT&T Next program that allows you to pay full price for the device over either 12,18 or 24 months. Please click here for more information about the AT&T Next program.
You certainly have the option to pay full price for the device as that has not changed.
If you are wanting to upgrade via a 2 year agreement and do not have the option via your AT&T online account to do so, please call 1-866-662-4548 to place the order.
Hope this helps!
Charise
0
0
bamp
Scholar
•
77 Messages
9 years ago
But you cannot purchase an ATT phone outright without a plan, I tried to purchase a 6s Plus to use on gophone and was told I could not!
0
0
Busternutt
Professor
•
3.2K Messages
9 years ago
Good luck with the "other" companies. They have all done the same thing. Verizon calls it "Edge". Sprint will "lease" you a phone for a few dollars less per month, but you will never own it. T-Mobile still has some deals, but their service leaves a lot to be desired.
0
0
bamp
Scholar
•
77 Messages
9 years ago
Tmobile service is bad inAR, no coverage. When roaming (on ATT) no data usage, can't do anything but talk.
0
0
bamp
Scholar
•
77 Messages
9 years ago
You checked new phone prices lately?
0
0
rtm314
Tutor
•
4 Messages
9 years ago
Is the "Upgrade fee" a one time fee at purchase? The salesman at the att store told me I only pay sales tax up front on the "next" plans, nothing else. No mention of an "Upgrade fee".
When I log into the my att app it tells me I'm eligible for an upgrade and shows me both next and 2 year contract options for different iphone models only. No samsung galaxy or anything else. I'm looking for an andriod phone.
The salesman at att told me I can get a samsung galaxy or a lg andriod under next only, no 2 year contract deal. I'm getting slightly different information from every corner.
0
0
GLIMMERMAN76
ACE - Expert
•
23.9K Messages
9 years ago
this is straight from the ATT site
1 Attachment
Capture.JPG
0
0
formerlyknownas
ACE - Sage
•
118.4K Messages
9 years ago
@rtm314
The upgrade fee for Next is $15 one time fee.
2 year contract upgrade fee is $45
Depending on the size of your data plan, Next may be the cheaper option.
0
0
rtm314
Tutor
•
4 Messages
9 years ago
So there is always an additional $45 on a two year contract purchase.
For example, glimmerman showed the phone above is 249.99 (plus sales tax) with a 2 year contract:
You're saying when I go to an ATT store I will actually pay a total of 294.99 for that phone with a 2 year contract commitment? Two salesmen I spoke with since yesterday did not indicate that. I was very specific hashing numbers for the total cost. I did not see an upgrade fee 2 years ago, is that new?
0
0