Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
Need help understanding your bill?
Ericafreeman52's profile

Contributor

 • 

1 Message

Friday, February 8th, 2019 7:06 PM

Report of LOST Phone

UPS says new iPhone was delivered and I never received. UPS says package not eligible to start a claim and most initiate with AT&T. 

Community Support

 • 

232.9K Messages

5 years ago

Hello @Ericafreeman52

 

We appreciate you reaching out to the community for help, and would like to look into this for you!

 

To get started, can you provide more in-depth details about your lost iPhone so we can investigate.

 

We look forward to hearing from you.

 

Dwight, AT&T Community Specialist

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.