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New Member

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8 Messages

Saturday, June 8th, 2024 3:16 PM

Sim Swapping

With Sim Swapping on the rise, what is AT&T doing to protect its customers? 

Is there a way to put a "port lock" on our account with AT&T? 

I do have a PIN set up, but am wondering if that is enough to protect myself from having my SIM stolen?

ACE - Master

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11K Messages

29 days ago

@Angeleyes87  I don’t think you understand what SIM swapping is.  It has nothing to do with a eSIM vs a physical SIM, or a PUK code.  Also, I don’t believe it’s true that all eSIMs require a PUK code.

(edited)

ACE - Master

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11K Messages

29 days ago

Your job is swapping SIMs?  In other words porting out a number to another carrier without the knowledge or consent of the owner?  Generally seen as being a bad thing.

ACE - Sage

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118.4K Messages

29 days ago

@Angeleyes87 

Sim swapping is not referring to the moving of a sim or an ESIM from one phone to another. It refers to the stealing of a phone number usually by porting the number out to a different service provider. 

If you are an AT&T employee, your screen name should be tagged as such 

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