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AT&T related help: Change your AT&T Wireless plan



jntzmom's profile

1 Message

Tuesday, June 18th, 2024 3:34 PM

Switch from premium account to prepaid?

Going through divorce and want to know if we are able to switch to individual prepaid accounts?

Accepted Solution

Official Solution

ACE - Sage

 • 

118.4K Messages

14 days ago

Sure you will have to pay off all your devices in full in order to switch. 

In the past, you had to do a migration in an AT&T corporate store. You may have to find an authorized retailer willing to do that for you. AT&T claims that they can do it over the phone but every time someone calls they're told to go to a store instead. 

You could also pay off your phones, unlock them, and go to an AT&T MVNO like Cricket 

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