1 Message
Trade-In
I recently purchased an iPhone on FirstNet. I am 3 days late turning it in. My dog passed and I moved far from the original place. I thought I had to turn it in at the original place. If my Trade-In cannot be honored, how do I turn in my iPad and watch I cannot afford anymore?
dwill05
ACE - Master
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11K Messages
4 days ago
What do you mean 3 days late in turning it in? Are you talking about the 14 day return period for a new phone, or talking about returning a Next Up phone, or an old phone trade-in for monthly credits? Generally, AT&T doesn’t give extensions, so it doesn’t matter that a dog died or you moved. As far as turning in a phone or watch that you can’t afford, you can’t if it’s past the 14 day return period. AT&T won’t take them back. You’ll have to find a way to pay for them.
In any case, no one here can help you. You’ll have to contact AT&T
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