Are you having problems with the process, or is the problem that either the account holder or the person trying to get their own account won’t agree? AT&T can’t force someone to accept a TOBR. Also, the person getting their own account has to be qualify for their own account.
Accepted Solution
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dwill05
ACE - Master
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11K Messages
28 days ago
Are you having problems with the process, or is the problem that either the account holder or the person trying to get their own account won’t agree? AT&T can’t force someone to accept a TOBR. Also, the person getting their own account has to be qualify for their own account.
You've followed these steps?
https://www.att.com/acctmgmt/tobr/
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formerlyknownas
ACE - Sage
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118.4K Messages
28 days ago
All this ⬆️
You're going to have to provide a little more information for us to figure out what it is that's blocking your path.
Especially if the transfer is from a business to personal and your intention is to accept responsibility, but not with AT&T.
Or if you are prepaid. There's no transfer of billing responsibility possible for prepaid
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