![Download our free app to strengthen your mobile. AT&T Active Armor. Learn more Download our free app to strengthen your mobile. AT&T Active Armor. Learn more](https://sprcdn-assets.sprinklr.com/485/ecb24875-f299-428d-9e6e-43ff054664aa-1653107515.png)
Contributor
•
1 Message
Transferring my phone number to T-mobile
I have already checked my phone number and it is eligible to transfer. I am now having a gophone plan with10¢/Minute. I still have about $70 in my account. So, when my number is transferred to T-mobile (pay as you go plans), can you transfer my balance also to the new T-mobile account? And, when the transfer is done, should I ask you to stop my ATT account or you will automatically stop my service?
kdfederer
ACE - Expert
•
13.2K Messages
10 years ago
Money cannot be transferred from one provider to another. I am not sure if they would even provide a refund.
Once the phone number is ported out, the account should be automatically closed, but I would double check to make sure that the account is closed.
0
0