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We have help for everything you may need to connect your devices to your home Wi-Fi, setup your gateways & AT&T Smart Wi-Fi Extenders, learn what the lights on your equipment mean and how they can help you identify any issues that you might encounter.
Info and settings for Wi-Fi gateways & equipment...
AT&T Wi-Fi Extender (4971) | About the AT&T Wi-Fi Extender (4971) | AT&T Smart Wi-Fi Extender (4971) LED lights | Setup Guide (PDF, 569KB) |
AT&T Smart Wi-Fi Extender (4921 & 4920) | AT&T Smart Wi-Fi Extender (4921 & 4920) LED lights |
• AT&T Smart Wi-Fi Extender (4921): Setup Guide (PDF, 798KB) • AT&T Smart Wi-Fi Extender (4920): Setup Guide (PDF, 704KB) |
Equipment | Help | Lights | Guides |
BGW320 Wi-Fi Gateway | Set up your BGW320 | BGW320 Lights | |
BGW210 Wi-Fi Gateway | Find your Wi-Fi info | BGW210 Lights | Setup Guide (PDF - 3,630 KB) |
Equipment | Help | Lights | Guides |
NVG599 Wi-Fi Gateway | Find your Wi-Fi info | NVG599 Lights | Setup Guide (PDF - 1,892 KB) |
NVG589 Wi-Fi Gateway | Find your Wi-Fi info | NVG589 Lights | Setup Guide (PDF - 1,343 KB) |
NVG510 Wi-Fi Gateway | Find your Wi-Fi info | NVG510 Lights |
Equipment | Help | Lights | Guides |
Pace 5268 Wi-Fi Gateway | Find your Wi-Fi info | Pace 5268 Lights | Setup Guide (PDF - 490 KB) |
Pace 5168 Wi-Fi Gateway | Find your Wi-Fi info | Pace 5168 Lights | Setup Guide (PDF - 807 KB) |
Pace 5031 Wi-Fi Gateway | Find your Wi-Fi info | Pace 5031 Lights | Setup Guide (PDF - 4 MB) |
Equipment | Help | Lights | Guides |
2Wire 3801 Wi-Fi Gateway | Find your Wi-Fi info | 2Wire 3801 Lights | Setup Guide (PDF - 932 KB) |
2Wire 3800 Wi-Fi Gateway | Find your Wi-Fi info | How to access 2Wire 3800 settings | |
2Wire i38 Wi-Fi Gateway | Find your Wi-Fi info | 2Wire i38 Lights | |
2Wire 3600 Wi-Fi Gateway | Find your Wi-Fi info | 2Wire 3600 Lights | |
2Wire 2701 Wi-Fi Gateway | Find your Wi-Fi info | 2Wire 2701 Lights |
Read the latest AT&T Internet & AT&T Fiber equipment solutions...
Accepted Solution
ASUS ZenWifi ET12 with ATT Fiber upgrade not going well
I'm trying to improve my internet speed and reach by upgrading my router with the ASUS Wireless ZenWifi ET12 Mesh system. I currently have ATT Fiber with a 2 GIG connection but I'm mostly in the 150-250 Mbps range. I have done the following and have got an internet connection but the speeds a
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Internet
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Accepted Solution
Cascade routing mode?
Hello everyone. Hoping anyone can help. I have seen posts in regards to Cascade mode, but figured, given all the networking variables, I would post mine here to get some thoughts\advice. I have read some documentation on Cascade mode vs IP-Passthrough and honestly the documentation seems dated and
Questions
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Internet
20
3
0
Accepted Solution
Google Nest Wifi Pro stopped working with the AT&T BGW Modem/Router
Passthrough is set up on the BGW DNS entries are blank so can't add the 8.8.8.8 recommended everywhere I have this problem every couple of months. The Google nest pros stop working with a pulsating yellow light. I used to reset the entire network, reinstall and it would start working again. But toda
Questions
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Internet
19
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0
Accepted Solution
Official Solution
1Gig Switch connected to BGW320 will only run in 100M mode
I got setup with fiber today with a wired Netgear 1Gig Switch connected to the BGW320 but based on it's status lights and speed tests, it will only run in 100M mode, meaning I'm only getting around 90Mbps speeds.I went into gateway's home network | configure screen and set port 2 from auto to 1G ful
Questions
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Internet
81
3
0
Accepted Solution
Internet keeps disconnecting and reconnecting frequently
Ever since I had my fiber line replaced earlier this week, my internet has been very unstable and would disconnect every 10-20 minutes. Everything would be fine and suddenly my modem would be flashing red slowly and reconnecting after a few minutes. Earlier this week the fiber box outside on the wal
Questions
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Internet
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Do you have questions about your Wi-Fi gateway & equipment?
Want to connect your Wi-Fi capable devices to your home network? We can help with that.
Looking for your Wi-Fi network name (SSID) and password (network key) to connect devices to your home network? Here’s how to find them.
Your Wi-Fi gateway comes with a default Wi-Fi network name and password. You can change either one.
Every light on your Wi-Fi gateway has a meaning. Learn how to use them to troubleshoot network problems.
Get information and help for that AT&T device in our Device Support center.
AT&T Internet Support offers you personalized help with your internet service, Wi-Fi gateways, and extenders.
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