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Accepted Solution

Deleted my post about "AT&T Fiber Service slows down after 3 hours" because I said I don't have spam or virus on my network?

What was wrong with what I said? Was I rude to anyone or out of line?  Who deleted my post? Deleted: https://forums.att.com/conversations/att-fiber-equipment/att-fiber-service-slows-down-after-3-hours-of-uptime/6672e0858802a125563c6caf

Questions

56

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Accepted Solution

Does AT&T use aerial fiber optic cable in any situation?

Hi! Some provider is running an aerial fiber optic cable along my road, which is in a rural location.  There is currently a coil of the cable taped onto my phone pole, waiting for them continue installing it, and on the cable is printed that it is "Commscope optical cable", which is fiber opti

Questions

33

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Accepted Solution

Attention Required for Burying Exposed Wires

I am writing to express my frustration and disappointment with the handling of my recent service request. I had internet installed over two weeks ago, but the wires in my yard remain unburied despite multiple promises and scheduled appointments. Initially, I was told that a technician would come by

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Accepted Solution

Register a very strong complaint

I moved my wireless and land line account to AT&T last year. I do not remember what I was paying, but it was very little for the land line. Then, two months ago, I switched my internet to AT&T fiber. Everything was working fine including the land line. However, the system was installed one d

Questions

36

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Accepted Solution

SONET

Can I get a SONET connection at a residential address? I am in St. Louis and Fiber just became available for my neighborhood. We want this to be a true, dedicated, synchronous fiber optic connection to the backbone of the internet. Is this possible in residential?

Questions

25

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Join an AT&T Fiber conversation...

(29)
Procedure For Claiming Fiber Discount With Wireless

Hello. I'm a new AT&T customer. I just started with AT&T Fiber Internet this past week.  The day after our Fiber installation, I moved both of our phone lines to AT&T Wireless, via the rep who had visited our home the previous day. It's my understanding I should qualify for a $20

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16

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Injury

Personal injury to my 9yr old child from a fall due to erosion from the box installed by At&t

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26

5

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AT&T fiber cut outage over 1 week now

I live in Yulee fl and there were trees being planted along our road and evidently has caused a fiber cut that feeds about 18 of us. It's been out 1 week as of yesterday with no ETA. Am so disappointed. Will be moving forward to get T-Mobile on Monday 6-24

Questions

24

2

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Att IP web Security options not working

I tried to us the Security Options but it just sent me to a page not found.

Questions

14

1

Packet loss every 24 hrs and 1 minute

Deland, Florida Area. ATT 1000 fiber. every day at the same time plus 1 minute packet loss for about a minute, and internet resumes right after. 

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21

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